Crucial and often forgotten ... but not here!
Support is one of the areas most important to us. We use computers all day every day but you may not!
Computers and software are great tools when they are doing what you want. We are here for you if things go wrong ... from simple software questions to getting your network up and runing after a failure our experience and training is at the disposal of our clients.
Qualified Support Engineers
We invest in the training of our engineers to ensure that they can provide a high quality of service. Microsoft Certification ensures that your network is being looked after by engineers who can analyse and fix problems with confidence.
Support Options
Jay By Jay provide telephone, email, remote access and of course on site support for businesses of all sizes. If you already use our software you may find the answer or download that you are looking for using the links below.
If it is hardware or network support that you are looking for please call us ... you can find our contact details on the Contacts page.
Downloads
The latest program updates and patches can be found in this section. Some updates will be available to all visitors to our web site whilst others will be restriced to licenced and supplorted clients.
Frequently Asked Questions (FAQ)
The FAQ area may be able to provide the answer to your questions ... please check this area first. If you do not find the answer that you are looking for, use the contact link to send us a question or pick up the phone and give us a call!
Client Login
Registered and supported clients will be issued with a username and password providing access to the restricted areas of our web site for additional support and downloads.
Further information >
Partnerships
Fujitsu-Siemens Partners for Desktop & Notebook PCs and Servers
Toshiba Partners for Portable Computing
Sophos for Anti-Virus and Anti-Spam